What’s it really like to work with me?

"During the time Sarah has been consulting for Roberts, Sarah has been instrumental in moving forward our digital strategy. She has worked across our Social Media channels, consumer website and database delivering very tangible results in the form of uplifted customer reach, web traffic, engagement and sales conversion. Her enthusiasm and willingness to share knowledge throughout the company has meant she is considered a highly valuable and trusted extension to the team and the scope of her role continues to broaden to include all key digital touch-points in the shopper journey. With her commitment to continuous learning, I wouldn't hesitate to recommend Sarah's services to anyone looking to begin or advance the capabilities of their company in the rapidly evolving digital world."

"Sarah brings serious expertise — strategic thinking, commercial awareness and practical, hands-on input. But she’s also incredibly easy to work with, trusted, and genuinely passionate about what we’re doing. She is part of the team. Before working with Sarah, our marketing felt a bit all over the place. We had a team delivering activity, but no clear strategy tying it all together — and no real visibility on whether our efforts were paying off. Sales had plateaued, and we knew we needed senior marketing input, but weren’t in a position to bring in a full-time CMO. Sarah started working with us over five years ago, initially with ad-hoc strategy sessions, and the impact was immediate. Since then, her role has evolved, and she’s now part of our board, helping guide our direction and growth. Over that time, our sales have grown by 600%. Her input during Covid was phenomenal — helping us seize the opportunity when demand surged, and then focus on customer retention as we navigated rapid growth. Her insight, creative ideas, and relentless drive to help us succeed have been life-changing for the business. Personally, having Sarah involved is a huge relief. She’s a safe pair of hands, someone I can completely rely on to bring clarity, focus and direction. She doesn’t just advise — she helps us do. If you’re looking for senior marketing support without the full-time cost — someone who’ll lead the strategy, roll up their sleeves, and actually deliver results — I wouldn’t hesitate to recommend Sarah."

"I very much recommend Sarah and her team. I've known Sarah for many years and whilst considering all options as we turned 25 years old we wanted a new, fresh, forward thinking brand. We went to Sarah (and other agencies) with a brief...but she and her team (who I'd also highly recommend) ticked all the boxes and we still work with them now!"

"We've just finished developing a marketing plan with Sarah and I can highly recommend the service! We now have an excellent understanding of where best to concentrate our efforts- working to a program that Sarah has drawn up for us. I'm really looking forward to building on our work together over the coming months."

"Sarah’s services were employed to help give our marketing efforts a major overhaul. She put together a full marketing plan for the business which she helped implement. We are now in a much stronger position to communicate with our clients, because of the steps she has put in place. Sarah is both creative and dynamic and I would recommend her services to anyone considering improving their marketing approach."

"Sarah's under the hood of the business, asking all the challenging questions and helping us find answers that drive growth. She's already brought clarity, structure and focus to our marketing, identifying quick wins and helping us think about the medium term."

"Sarah takes a holistic approach to projects and took time to really understand our brand, it’s direction and it’s customers. With this background she undertook a thorough review of all of our marketing activity and quickly recommended various strategies to align this activity with the brand and generally improve what we were doing. This included generating specific strategies for physical marketing activities as well as for each social media platform. She managed the execution of all of this activity (within budget) and used her detailed knowledge of social media marketing to undertake some of it herself. Sarah was very flexible and provided regular reports to keep us updated on what was happening. She did a great job in the 9 months she worked with DarbyMade and I feel really lucky that we were able to work with her."

"I went to Sarah for help with marketing and comms planning and walked away with much more! Her laser sharp approach helped me focus and think clearly about what I really needed to achieve and in what order. Sarah is very efficient yet allows plenty of time and space for exploration of scenarios and is an excellent brainstorming partner. Totally results oriented and great fun to work with too!"

"Rather than jumping straight into technical details or giving us generic advice, Sarah’s approach was highly personalised and in-depth, starting by working with us to create a detailed customer profile to work out exactly who our target audience was. From there, she showed us how to use this customer profile to shape our messaging and engage the audiences we’re looking for; as well as coaching us on how we can improve the way we structure and schedule our content to maximise reach. Throughout the session, as well as being generous with her knowledge, Sarah was great fun and highly encouraging, creating a really positive atmosphere that facilitated great discussions and group learning. We left the training feeling fired-up and ready to test our ideas. We would highly recommend Sarah – whether you’re just starting out with social media or think your current strategy could do with improving!"

"It has been a real pleasure working with Sarah on a number of projects. She brings a real data-driven approach to the table, and is someone who can quickly identify business needs and drive digital strategy across channels. In particular, I've been impressed by Sarah's thirst to innovate across a number of diverse online channels, and in doing so drive learnings across the business. As a senior marketing professional, Sarah is someone who I would highly recommend to any organisation seeking to drive digital excellence throughout the marketing mix."

"I’ve had the pleasure of working alongside her on the same client board and I’m impressed in the value she brings Sarah has a brilliant ability to start with the numbers—really understanding what’s going on under the surface—and then shape marketing activity that’s both creative and commercially focused. It’s a strategic approach that’s grounded in insight and always aligned to what the business actually needs. She’s also just a joy to work with. Sharp, thoughtful, and collaborative, Sarah brings a calm confidence and clarity to every conversation. If you’re looking for a marketing leader who blends strategic thinking with real warmth and impact—Sarah’s exactly that."